Return Policy
It is our goal to make sure that all of our customers are happy and satisfied with each online purchase. If your order did not meet your satisfaction, please give us a call or send us a message. We will try our best to fix the situation in anyway possible. Please contact us at 601-439-7149 or connect with us on social media @lacremamagee through Facebook/Instagram.
Online Return Policy:
Please contact us within 3-5 business days of receiving your order.
If item is damaged, please notify us of what the damage is and we will gladly help you from there.
*Please see "Damaged Returns" below.
We only accept returns 14 days after receiving your item.
Your return order must include your original receipt from purchase.
Please allow 5-7 business days to process your return order.
Once your order has been processed, you will receive an online store credit.
*To find your online store credit, please login to your account.*
Return Information:
Return Shipping is the customers responsibility.
Shipping is non-refundable unless the mistake has been made upon the stores part.
If the customer is wanting to exchange a product for a different size, we ask that you please call and notify us immediately. Due to quantity of items and sizes, we are limited to what is available to our customers.
We do not allow exchanges for one product for another product that you did not originally purchase.
Damaged Returns:
Non-returnable items are the following:
Items worn or washed
Items without original tag
Items with perfume or cigarette smoke scent
Items with make up stains, deodorant stains, and other stains etc.
Items purchased on sale
The following clothing items:
bodysuits, bathing suits, leggings, athletic wear, shoes, and jewelry.